Contact information
Contact Information – Caliber
At Caliber, we value clear, transparent, and reliable communication. If you have any questions, concerns, or feedback, our customer support team will be happy to assist you.
Customer Support Email
For questions related to orders, products, returns, shipping, or general inquiries, please contact us at:
Email: clientservices@caliberheritage.com
Response Time
We aim to respond to all inquiries within 1 to 2 business days. To help us assist you efficiently, please include your order number and a clear description of your inquiry in your message. Please avoid sending multiple messages regarding the same request, as this may delay our response.
Business Hours
Customer support is available Monday to Friday, 9:00 AM to 6:00 PM (MT). We are closed on weekends and U.S. federal public holidays.
Shipping Information
Orders are processed within up to 48 hours after payment confirmation. Once processed, a tracking number will be sent to the email address provided at checkout.
Estimated delivery time is 10 to 20 business days from the date of shipment, depending on destination and carrier conditions.
Helpful Links
Thank you for choosing Caliber.
We are committed to providing you with a premium and reliable shopping experience.